North Shore (09) 486 8900
Waitakere (09) 839 0000

Your safety in hospital

1 confidentiality


Collecting, using and storing health information; requesting access to your health records


Informed Consent

Obtaining your informed consent as a patient or for research

2 Falls


Preventing falls is a major focus for Waitemata DHB. Read tips on how to prevent falls

4 privacydignity

Privacy and Dignity

Your privacy, dignity, spiritual and cultural beliefs will be respected at all times

5 security


Information on Access Control, Security Cameras, Fire Drills, Valuables and our Zero Tolerance to Violence

3 infectioncontrol

Infection Control

Help us keep our patients, visitors and staff safe from infection


Managing Pain

What you can do to manage your pain

6 qualityboards

Quality Boards

Every ward has a Quality Board that displays information about the quality of services we provide

6 emergencyplanning

Emergency Planning

Our plans on how we respond to emergencies

Smokefree DHB

  • Waitemata DHB is a recognised smoke free environment and workplaceSmokefree 2025
  • Our buildings, grounds and vehicles are required to be smoke free at all times
  • Smoking is not permitted by staff, patients, contractors or members of the public in any areas
  • If patients or visitors are found smoking within the hospital grounds they will be asked to leave
  • Repeat offenders may be issued with a trespass notice