North Shore (09) 486 8900
Waitakere (09) 839 0000

Cultural support

Waitemata DHB provides cultural support for patients and their families

The support is to ensure the services are:

  • accessible
  • culturally appropriate
  • responsive

The services also offer access to resources and interpreters for Waitemata DHB staff

WATIS Interpreting ServicesWATIS Interpreting Service

Managed by Asian Health Services, WATIS Interpreting Service:

  • provides interpreting services for Waitemata DHB's hospital and community based services
  • provides a 24 hour, 7 days a week service
  • contracts more than 200 interpreters
  • covers 90+ languages and dialects including:
    • NZ Sign Language
    • Asian
    • Pacific
    • European
    • Middle Eastern
    • African

Download a brochure outlining WATIS Interpreting Services

Bookings

Urgent Bookings (within 4 hours)

  1. Contact WATIS on 09 442 3211 or Extn 2211
  2. Provide the following information:
    • requester and service details
    • appointment details
    • language and interpreting service required
  3. Complete a Job Request Form and fax to WATIS on 09 486 8307 or Extn 2307
  4. WATIS will contact you within 10 minutes to confirm

Non-Urgent Bookings

Complete a Job Request Form and fax to WATIS on 09 486 8307 or Extn 230

Online booking system

  1. Go to My WATIS Online Account at www.asianhealthservices.co.nz
  2. Login using your email address and password
  3. Go to “Make Booking”, complete form and submit