North Shore (09) 486 8900
Waitakere (09) 839 0000

North Shore Hospital campus


Shakespeare Rd


Patient enquiries / all departments:

Ph +64 9 486 8900 
Or Freephone 0800 80 93 42 –
This number is free for landline users only in Waitematā DHB residential areas.




Emergency Department

  • The Emergency Department at North Shore Hospital is for emergencies only. 
  • It is open 24 hours a day and only for serious injury or health concerns that need urgent attention, or when referred by a doctor. 
  • Ring 111 for an ambulance.
  • View more information about North Shore Hospital Emergency Department

Our Emergency Department (ED) at North Shore Hospital is very busy.

Please help us keep our ED free for emergencies. If your condition is not life or limb threatening, you may face a longer wait time while we tend to emergency cases.

 If you are unwell but it's not an emergency please visit your GP, local accident and emergency clinic or after-hours centre.

If you're unsure if your reason for visiting ED is an emergency, you can call Healthline on 0800 611 116 for free advice.



Getting to North Shore Hospital campus

View the North Shore Hospital Commuter Guide


From Auckland City

  • State Highway One heading north
  • Take exit 419
  • Turn right onto Northcote Rd
  • Turn left onto Taharoto Rd
  • Turn right into Shakespeare Rd

From Albany

  • State Highway One heading south
  • Take exit 419
  • Turn left onto Northcote Rd
  • Turn left onto Taharoto Rd
  • Turn right onto Shakespeare Rd


  • The wards are all located in one main building with the main entrance largely sign posted. 
  • There is a main reception with volunteers wearing green vests waiting to welcome visitors and provide assistance. 
  • A ward directory is located on the wall immediately adjacent to the lifts.





Public Transport


  • There are two bus stops located on both sides of Hospital Road near the main entrance.
  • There are numerous bus stops located in surrounding streets including the Smales Farm bus station.
  • Visit the Auckland Transport website for bus routes and timetables.


  • A taxi rank is centrally located in the North Shore Hospital grounds on the carpark side of Hospital Road.
  • For patients unable to walk to a taxi, a volunteer or receptionist at the hospital’s ground floor main entrance will call a taxi.

Hospital Shuttle Bus Service

  • Please view the shuttle page for information on Waitemata DHB Shuttle Service. 

Visiting hours

  • Visiting hours: 8am – 8pm

  • Please note visiting hours can vary for each of the wards in the hospital. Ring ahead if unsure. 

Other facilities

  • View details of facilities (ATMs, cafés, pharmacies) available in North Shore and Waitakere hospitals