North Shore (09) 486 8900
Waitakere (09) 839 0000

Dental and Oral Health

To our Auckland whānau


With the change in COVID-19 alert levels on 12 August 2020 across the Auckland region, the wellbeing of our community is paramount.

Practicing guidelines set jointly by the Ministry of Health and Dental Council of New Zealand state that all routine dental treatment should be postponed. Therefore, the Children’s Community Dental Service (Auckland Regional Dental Service) is only able to provide urgent and emergency dental care to children, once the child’s condition has been assessed by a dental clinician over the phone.

The Dental Council of New Zealand has further advised that if a child’s dental condition can be accurately diagnosed and effectively managed without needing to see the child in-person, then that is best. This means the child’s dental condition may be able to be managed with medication alone.

From 12 August 2020, we will have seven essential dental care clinics open across Auckland (please find the list below). Opening hours are Monday-Friday, 8am-4.30pm.

Clinic name

Direct email


09 426 8470

Glenfield Intermediate

09 444 6160

Henderson Intermediate

09 838 9571

Point England

09 570 4309

Browns Road, Manurewa

09 264 0047

Buckland Road, Mangere

09 442 7208

Pukekohe Intermediate

09 237 1070

If your child is in pain or you have concerns about their teeth, please phone the nearest clinic to you from the list provided above. Our dental clinicians will be available to discuss your concerns with you and to make a plan for your child.

If you need to contact a health professional outside our operating hours, please phone Healthline on 0800 611 116.

We kindly request you do not present to the clinic unless you have phoned the clinic and have been offered an appointment. Please note that we are required to ask COVID-19 pre-screening questions prior to all children and their whānau attending an appointment in our dental clinics.

Thank you for your continued support,

The Children’s Community Dental Service



School dental service (ARDS)

Good oral health and hygiene is an important part of general health for the whole family.

Waitemata DHB supports and funds oral health promotion, education and treatment services for our young Waitemata residents, setting them up for good oral health for life.

  • The Auckland Regional Dental Service (ARDS) provides free care for pre-school children who have been enrolled with the service at ARDS clinics throughout greater Auckland
  • The service also operates from mobile clinics around the region
  • The free dental care that ARDS provides carries on when your child begins school (Years 1-8)
  • If your child starts school and is not already enrolled with ARDS, you can access an enrolment pack from a dental clinic or complete an ARDS enrolment form
  • To view ARDS frequently asked questions, please click here 

Clinics in your area

  • You can view a list of hub clinics in your area
  • To enrol your child or ask questions, please contact ARDS on 0800 TALK TEETH (0800 825 583)


  • Please contact ARDS on 0800 TALK TEETH (0800 825 583)

Adolescent dental care

  • Free dental care continues for your child when they move to secondary school (Year 9 onwards), right up until your child turns 18
  • To receive free treatment your child is required to enrol with a dentist who holds a contract with the DHB in your area

Adolescent contracting dentists

Adolescent mobile dental providers

  • Mobile dental services are provided to most schools and colleges in Auckland by Lumino Dental, Smilecare Dental, Raukura Hauora O Tainui and the West Auckland Mobile Dental Service
  • The service is provided from a mobile dental surgery on the school grounds
  • You can view a list of schools where the adolescent mobile service operates

If you would like to discuss enrolment or find a contracting dentist near you, please call 0800 TALK TEETH (0800 825583)

Services / Treatments (from birth to school year 8)

General Dental Check

Your child's first dental appointments should start when they are about 1 year old.

At your child’s general dental check they will have a full clinical dental examination by a registered Dental Therapist/Oral Health Therapist. Dependent on your child's age and needs this may include x-rays to check for problems below the gum, between & inside teeth, bone areas and tissue within the mouth.

Your child will also have their dental needs assessment completed. The assessment will help determine the best time for your child to be seen for their next general dental check - 6, 12 or 18 months’ time.

The dental needs assessment considers several things:

  • The clinical dental examination
  • X-ray results (if applicable)
  • Your child’s diet and brushing habits
  • Any dental problems your child has had in the past
  • Some medical factors
  • Preventive treatments used.

You can talk to your Dental Therapist/Oral Health Therapist if you have any questions about your child’s dental treatment or dental needs assessment.

Below are some ways you can help to keep your child's teeth healthy:

  • Brush teeth two times a day with fluoride toothpaste
  • Give your child water to drink when thirsty, it is fresh and free
  • Don’t let your child sleep with a bottle in their mouth
  • Keep sweet foods to mealtimes and try to give teeth a rest of 2 hours between eating
  • Give sugar-free snacks such as bread, cheese, vegemite, fresh fruit, vegetables, egg, plain crackers.

If you want to know more about what dental care and advice we provide, talk to the Dental Therapist/Oral Health Therapist at your nearest clinic or call: 0800 TALK TEETH (0800 825 5833)


The Auckland Regional Dental Service provides free care for eligible patients.

Please find a list of clinics currently open in ARDS


ARDS logo
Dental and Oral Health

Healthpoint provides up-to-date information about our services at Waitemata DHB. Find out more about our Auckland Regional Dental (ARDS) services

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