North Shore (09) 486 8900
Waitakere (09) 839 0000

COVID-19 information

Are you wondering whether your appointment will go ahead?

We are preparing our hospitals for COVID-19. A lot of non-urgent appointments are being postponed as a result. But some will go ahead.  Please come to your appointment unless we contact you directly to reschedule it.

 

COVID-19 information

COVID-19 - new temporary visitor policy (25/3)

At 12.21pm today, Government officials declared a state of national emergency in New Zealand amid the COVID-19 pandemic. You will also be aware that we enter alert level 4 at 11.59pm tonight.

As always, protecting patients, whānau and our people is our priority. 

To ensure that we can continue to deliver the best health services at our hospitals and in the community, we need your help and support.

From today, a new temporary visitor policy has come into effect in Northland and Auckland.

To keep patients, whānau and staff safe, members of the public will be unable to visit patients in our hospitals, clinics, or other community facilities.

We know how important the support of whānau and friends is to our patients, so this was a very difficult decision to make. 

In some cases, exceptions to this policy will be made on essential and compassionate grounds – for example, a parent or guardian who is supporting a child. The decision will be made by a lead clinician and the visitor will undergo screening before they enter to ensure they are well, have clean hands

, and are using appropriate personal protective equipment.

Thank you for your support as we work to slow the spread of COVID-19 and help save lives.

For further updates on COVID-19, visit www.covid19.govt.nz

 

 

Location

Centre Name, Address and Opening Hours

Referral Process

NORTH

Shorecare Northcross

948 East Coast Rd, Northcross, Auckland

Open 8am – 4pm, 7 days 

No referrals after 3pm

Patients to call and book an appointment

NO WALK-INS ACCEPTED

021 256 6321

NORTH

AUT Integrated Health 

3 Akoranga Drive, Northcote, Auckland

Open 8am – 4pm, 7 days

No referrals after 3pm

Walk-ins accepted

WEST

Henderson Specialist Centre

131 Lincoln Rd, Henderson, Auckland

Open 8am – 4pm, 7 days

No referrals after 3pm

Walk-ins accepted

WEST

Whanau House, Waipareira Trust Henderson

6-8 Pioneer Street, Henderson, Auckland

Open 8am – 4pm, 7 days

No referrals after 3pm

Walk-ins accepted

CENTRAL

White Cross St Lukes Urgent Care Clinic

52 St Lukes Road, Mount Albert, Auckland

Open 8am – 4pm, 7 days

No referrals after 3pm

Walk-ins accepted

CENTRAL

Langimalie Health Centre, Panmure

RSA Car Park

Domain Road entrance, Panmure, Auckland, 

Open 8am – 4pm, 7 days

No referrals after 3pm

Walk-ins accepted

EAST

Spectrum House

292a Botany Road, Howick, Auckland

Open 8am – 4pm, 7 days

No referrals after 3pm

Walk-ins accepted

SOUTH

Local Doctors Airport Oaks

149a Kirkbride Road, Mangere, Auckland

Open 8am – 4pm, 7 days

No referrals after 3pm

Walk-ins accepted

SOUTH

Takanini COVID Testing Clinic

106 Great South Road, Takanini, Auckland

Open 8am – 4pm, 7 days

No referrals after 3pm

Walk-ins accepted

SOUTH

Pukekohe Family Health Centre 

10 West Street, Pukekohe, Auckland

Open 8am – 4pm, 7 days

No referrals after 3pm

Walk-ins accepted

SOUTH

The Whanāu Ora Community Clinic

25 Druces Road, Wiri, Auckland.

Open 8am – 4pm, 7 days

No referrals after 3pm

Walk-ins accepted

SOUTH 

South Seas Healthcare, Otara

14 Fair Mall  Shop 9-12 Otara, Auckland 2023

Open 8am – 4pm, 7 days

No referrals after 3pm

Walk-ins accepted

RURAL NORTH

Wellsford Dedicated Testing Centre at Coast to Coast Healthcare 

220 Rodney St, Wellsford

Open 8am – 4pm, 7 days

No referrals after 3pm

Walk-ins accepted

WAIHEKE

Oneroa Accident and Medical (Waiheke Island) 

132 Ocean View Road, Oneroa, Waiheke

Open 8am – 4pm, 7 days

 

No referrals after 3pm

Patients can call the site or their GP to arrange testing |022 069 4524

Thank you for your support and understanding as we work together to make sure our hospitals, clinics, general practices, pharmacies and other community services can provide safe care over the coming weeks. 

As part of this a lot of planned care, including some elective surgery will be postponed – but some will go ahead.  Please come to your appointment unless we contact you directly to reschedule it.

Please help us by keeping our Emergency Departments (EDs) for emergencies - if you or a whānau member has a condition that is not urgent or severe (and not COVID-19 related), phone your GP or call the general Healthline number (0800 611 116) for advice.  If it is an emergency, don’t hesitate to call 111 immediately or come to the ED.

Keep checking our website and Facebook page for updates on how to access our services over the next month. We will be moving to telephone/virtual appointments where we can, and will continue to provide essential healthcare services. 

By all doing our bit and uniting against COVID-19 we have the best chance of protecting ourselves and our loved ones.  For all other information on COVID-19, visit www.covid19.govt.nz

The Prime Minister has announced a significant escalation in New Zealand’s response to COVID-19. By Wednesday New Zealand will be at alert level 4, which means that only essential healthcare services – in hospitals, general practice, pharmacy, and elsewhere in the community - will remain open. All other services will be shut down nationally. This will mean that almost all planned care, including surgery, will be postponed.

From a public health perspective, this is the right decision. It allows us the very best opportunity to stop and contain the spread of COVID-19 in Aotearoa. If we all do our bit, unite against COVID-19 and follow official advice we have the best chance of protecting ourselves and our loved ones.

Waitematā DHB is working with the Ministry of Health and other agencies to implement the changes we need to make to protect our communities.  Today our message to patients is please come to your appointment unless we contact you directly to reschedule it.

Regular updates on will be posted here and on our Facebook page

For all other information on COVID-19, visit www.covid19.govt.nz

For more information about COVID-19 (novel coronavirus), please refer to the following websites: