North Shore (09) 486 8900
Waitakere (09) 839 0000

Patients & Visitors

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Where should you go?

Follow the 1-2-3 rule. The Emergency Department is for emergencies only

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Getting around

Get to our hospitals clinics by: ambulance, driving, public transport, taxis, shuttles, transfers and parking information

2 stayinghospital

Staying in hospital

Menus and meal times, visiting hours, uniforms, health passport, quality boards, tests, going home, when you get home

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Your safety in hospital

Confidentiality, falls, infection control, privacy and dignity, security, emergency planning

4 Payment

Do you have to pay?

Payment policy, Eligibility for free healthcare, FAQs.

5 supportingyou

Supporting you

Advanced Care Planning, Chaplaincy Service, Code of Rights, Cultural Support, Health and Disability Advocacy Services, Health and Disability Commissioner

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Other facilities

ATMs, Cafés, Pharmacies, Health Links

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Improving your experience

Watch patients' stories and In Your Shoes video

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Tell us what you think

How to give us feedback, Health Links, become a volunteer

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The Entertainment Book

The digital Entertainment Book sales proceeds contribute to the Well Foundation supporting the entire Waitemata DHB through fundraising

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Your clinical records

Clinical Records can assist you with any requests for your clinical information from Waitemata DHB.