North Shore (09) 486 8900
Waitakere (09) 839 0000

Supporting you

AdvanceCare

Advance Care Planning

Advance Care Planning (or ACP) is the process of thinking about, talking about and planning for future health care and end of life care.

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Chaplaincy Service

We have chaplains at North Shore and Waitakere Hospitals and at Mason Clinic, who support people of all faiths and spiritualties, or those with no particular beliefs.

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Code of Rights

The Code of Health and Disability Services Consumers' Rights grants a number of rights to all consumers of health and disability services in New Zealand, and places obligations on service providers.

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Cultural Support

Waitemata DHB provides cultural support for patients and their families to ensure the services received are responsive, accessible and culturally appropriate. The services also offer access to resources and interpreters for Waitemata DHB staff.

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Health & Disability Advocacy Service

The Health and Disability Advocacy Service is a free, independent advocacy service available to assist you or anyone who may need help with a complaint.

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Health & Disability Commission

The Health and Disability Commissioner ensures that the rights of health and disability consumers are upheld, making sure complaints about health or disability services providers are dealt with fairly and efficiently.