North Shore (09) 486 8900
Waitakere (09) 839 0000

North Shore Hospital campus


Shakespeare Rd


Patient enquiries / all departments:

Ph +64 9 486 8900 
Or Freephone 0800 80 93 42 –
This number is free for landline users only in Waitematā DHB residential areas.




Emergency Department

  • The Emergency Department at North Shore Hospital is for emergencies only. 
  • It is open 24 hours a day and only for serious injury or health concerns that need urgent attention, or when referred by a doctor. 
  • Ring 111 for an ambulance.
  • View more information about North Shore Hospital Emergency Department



Getting to North Shore Hospital campus

View the North Shore Hospital Commuter Guide


From Auckland City

  • State Highway One heading north
  • Take exit 419
  • Turn right onto Northcote Rd
  • Turn left onto Taharoto Rd
  • Turn right into Shakespeare Rd

From Albany

  • State Highway One heading south
  • Take exit 419
  • Turn left onto Northcote Rd
  • Turn left onto Taharoto Rd
  • Turn right onto Shakespeare Rd


  • The wards are all located in one main building with the main entrance largely sign posted. 
  • There is a main reception with volunteers wearing green vests waiting to welcome visitors and provide assistance. 
  • A ward directory is located on the wall immediately adjacent to the lifts.





Public Transport


  • There are two bus stops located on both sides of Hospital Road near the main entrance.
  • There are numerous bus stops located in surrounding streets including the Smales Farm bus station.
  • Visit the Auckland Transport website for bus routes and timetables.


  • A taxi rank is centrally located in the North Shore Hospital grounds on the carpark side of Hospital Road.
  • For patients unable to walk to a taxi, a volunteer or receptionist at the hospital’s ground floor main entrance will call a taxi.

Hospital Shuttle Bus Service

  • Please view the shuttle page for information on Waitemata DHB Shuttle Service. 

Visiting hours

  • Visiting hours: 8am – 8pm

  • Please note visiting hours can vary for each of the wards in the hospital. Ring ahead if unsure. 

Other facilities

  • View details of facilities (ATMs, cafés, pharmacies) available in North Shore and Waitakere hospitals