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Free Wi-Fi the next step in enhancing patient experience

Patients and visitors now have access to free, high speed Wi-Fi at North Shore Hospital, Waitakere Hospital as well as most clinical and community sites.

Waitemata District Health Board (DHB) Chief Executive Dr Dale Bramley said patients had consistently told the DHB when rating their hospital experience that the availability of Wi-Fi would improve their hospital stay.

“Free Wi-Fi without a time limit means our patients can now stay in touch with family and friends, keep up to date with personal and business matters, and access news and entertainment platforms during their stay,” said Dr Bramley.

“We’re pleased to respond directly to patient feedback and provide a service that improves patient morale and eases the sense of boredom or social isolation that can come from being unwell in hospital.” 

“We’ve removed the hour time limit and made it entirely free of charge to ensure it’s available to all our patients and their whanau for as long as they need it,” says Dr Bramley.

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