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Waitemata DHB wins national award for patient experience programme

Waitemata District Health Board (DHB) has been nationally recognised for its work linking the experiences our patients to the growth of our staff and services.

The DHB won the award for Talent Development and Management at last night’s New Zealand HR Awards for an extensive programme connecting its organisational values of everyone matters; with compassion; connected and better, best, brilliant with the experiences of staff and patients.

Waitemata DHB Chief Executive Dr Dale Bramley says the award is underpinned by an organisation-wide commitment to growth and positive change from the perspective of our patients.

“We are immensely proud of the accolade as the awards are judged across private and public sectors, making it a significant achievement for our nearly 7000 staff who have worked extremely hard to put the experiences of our patients at the forefront of their daily work,” says Dr Bramley.

Since the programme first began in 2011, the DHB has worked consistently to make understanding how our patients experience our services a priority within the organisation.

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