healthAlliance NZ Ltd leads the way in providing specialist shared services support for Waitemata and Counties Manukau DHBs.
Equally owned by Waitemata DHB and Counties Manukau DHB, and with over 200 staff situated around Auckland, healthAlliance supports their endeavours to provide healthcare services to the populations they serve in the Waitemata and Counties districts.
healthAlliance provides key support services to the DHBs striking the right balance between lowering costs and improving service levels by managing non-clinical core functions.
Both Waitemata DHB and Counties Manukau DHB provide a wealth of business and community orientated challenges. These challenges require healthAlliance to continuously improve upon it's service offerings and seek further ways to strategically partner the business in all activities, the goal being quality outcomes through organisational best practice activity. healthAlliance introduces and evaluates all new clinical products and services and it's recruitment teams are dedicated to the recruitment needs of both DHBs - providing services to over 10,000 DHB employees and securing over 3,000 appointments per annum.
healthAlliance vision
Our services will be centres of excellence and the first choice for healthcare providers.
Focus
1. To minimise the cost of the shared services provided so that funds available to front-line clinical/medical services are maximised
2. To improve levels of service provided to the stakeholder DHBs.
The key divisions:
Finance Providing financial support services to the two DHBs and their associates including financial controller functions (general ledger, transactional treasury, asset ledger and external reporting), accounts payable, accounts receivable (including debt collection) and clinical data analysis and reporting.
HR Services HR Services provides recruitment support to the DHB clients as well as human resources, practice development and business communications support to healthAlliance management and staff. The Recruitment Centres provide a comprehensive service by a team of professionals in the acquisition of quality talent at all levels in both clinical and non-clinical roles, from the implementation of workforce plans through innovative sourcing nationally and internationally to selection, immigration and relocation assistance recognising the unique environment and challenges of the health industry. The internal HR service covers all aspects of HR for healthAlliance management and staff. Practice Development provides change management and business solutions development support to senior healthAlliance management, to assist in the achievement of company goals and objectives. Business communications support management with all forms of organisational information and communications.
Staff Service Centre The Staff Service Centre provides a high quality, integrated payroll and HR information service to management and staff of four client health sector organisations, employing close to 11,000 staff. The service utilises a combination of electronic and manual processing to pay staff covered by 16 collective agreements as well as individual employment agreements, with many unique conditions. In addition DHB staff work a variety of hours including 24-hour rosters over seven days a week. As a consequence the payroll is one of the most complex in the country providing a challenging work environment for staff in the Centre, with excellent career development prospects.
Information Services In partnership with the business, IS implements, supports, maintains and enhances a robust infrastructure to support the reliable operation of patient and clinical information systems and business systems which in turn support the DHB clinical and business processes. IS provides a shared support service to Waitemata DHB and Counties Manukau DHB which seeks to improve cost efficiencies and service levels through continuous rationalisation and standardisation of systems and technology
Materials Management Within Materials Management healthAlliance cover the following functions: procurement, purchasing and logistics. Procurement negotiates agreements for the supply of products and services as well as for capital equipment with external suppliers. Purchasing staff are involved with the daily ordering of goods and services. The logistic teams, based in the DHBs' main hospitals, are responsible for the physical distribution of all goods ordered.
Business Solutions Business Solutions provide systems and process expertise in the finance, materials management, human resource and payroll business areas. Their role is to continue to enhance and expand existing capability to support current and future operations in these areas. Business Solutions also fulfil the role of project management and co-ordination, managing the implementation of system upgrades and enhancements, liaising with vendors and other providers of data feeds to ensure changes, upgrades, and issues with systems and their interfaces are resolved and high availability is ensured. They also provide necessary 2nd tier support to maintain existing capability and performance of supported business systems.
Contact healthAlliance:
healthAlliance
healthAlliance House
9 Karaka St
Takapuna
North Shore 0622
Telephone: 09 486 8900